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Privacy Policy

Privacy Policy

At Roboknee, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://roboknee.in/.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Location or city

  • Appointment or enquiry details submitted through forms

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

  • Cookies and usage data

2. How We Use Your Information

The information collected may be used to:

  • Schedule and manage appointments

  • Respond to enquiries and requests

  • Provide information about robotic knee treatments and services

  • Improve website functionality and user experience

  • Communicate updates, reminders, or service-related information

  • Maintain internal records and compliance

We do not sell, rent, or trade your personal information to third parties.

3. Medical Information Disclaimer

Any medical or health-related information shared through this website is used only to assist in consultation scheduling and preliminary communication. All final diagnosis and treatment decisions are made solely by qualified medical professionals during in-person or official consultations.

4. Cookies and Tracking Technologies

Roboknee may use cookies and similar tracking technologies to:

  • Improve website performance

  • Analyze user behavior

  • Enhance user experience

Cookies do not collect personally identifiable information. You may disable cookies through your browser settings if you prefer.

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online data transmission can be guaranteed to be 100% secure.

6. Sharing of Information

Your personal information may be shared only:

  • With authorized Roboknee staff involved in patient communication

  • When required by law, regulation, or legal process

  • To protect the rights, safety, or property of Roboknee and its users

We do not share personal data with third-party marketers.

7. Third-Party Links

Our website may contain links to external websites. Roboknee is not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of any external websites they visit.

8. Children’s Privacy

Roboknee does not knowingly collect personal information from children under the age of 18. If you believe that a minor has provided personal data through our website, please contact us immediately so we can take appropriate action.

9. User Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Withdraw consent for data usage (where applicable)

Requests can be made through the contact information provided on the website.

10. Changes to This Privacy Policy

Roboknee reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page. Continued use of the website indicates acceptance of the revised policy.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of Indian courts.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact Roboknee through the official contact details provided on our website.